Question 1

How does our marketplace work?

Accepted Answer

The platform sells design services from a published catalogue. You browse by category, open a service and place an order at the listed price range. An administrator confirms the scope, the final price and a delivery date, you pay through the platform, and an approved freelance designer is then assigned to produce and upload the files.

Question 2

How do I sign up as a freelancer?

Accepted Answer

Choose Sign Up, create a freelancer account, verify your email address and upload your CV. Your application is then reviewed by our team. Once it is approved you can sign in to the freelancer dashboard, where orders assigned to you appear with their scope, fee and due date.

Question 3

How do I get paid?

Accepted Answer

Completed orders credit your platform balance, and you can request a payout to a bank card or a crypto wallet from the dashboard. The fee for each order is agreed in advance, so you know what an order is worth at the point it is assigned to you.

Question 4

What fees does the platform charge?

Accepted Answer

The platform keeps a commission on each completed order, covering payment processing, support and running the marketplace. The commission is deducted from the order fee, so the amount credited to your balance is the figure you see when the order is assigned to you.

Question 5

What if the client is not happy with the work?

Accepted Answer

Raise it with our support team through the platform rather than with the client directly. Administrators hold the client relationship, so they will look at the brief, the delivered files and any revision allowance included in the service, then tell you what is needed.

Question 6

How do I get more orders assigned to me?

Accepted Answer

Assignments are made by our administrators, so what counts is the work you showed in your CV, the categories you cover and your record on orders you have already completed. Deliver the agreed scope, hit the due date, upload clean and clearly named files, and reply promptly when the team contacts you.

Question 7

How is the fee for an order decided?

Accepted Answer

Every service in the catalogue carries a published price range, and an administrator sets the final price for each order inside that range. Your fee is derived from that price and is shown with the order at the moment it is assigned to you.

Question 8

What kind of work will I be asked to produce?

Accepted Answer

Orders come from the published catalogue: logos and brand identity systems, typography and icon packs, illustrations, infographics and data visuals, static web banners and social media assets. The platform takes no video, animation or audio work, and unlawful or infringing requests are refused.

Question 9

Can I work on several orders at the same time?

Accepted Answer

Yes. You can hold several assigned orders at once, as long as you meet every due date and keep the quality consistent. The freelancer dashboard lists everything assigned to you, with its brief, due date and upload slot in one place.

Question 10

How do I handle taxes and legal obligations?

Accepted Answer

As an independent freelancer, you are responsible for managing your own taxes and legal obligations according to the laws of your country. We recommend consulting a tax adviser or legal professional to understand how to correctly report your income and pay the necessary taxes.

Frequently Asked Questions